Chapter 12 1 Define communication and explain the communicat

Solution

1. Communication can be defined as the process of sending and recieving of message between two individuals or multiple individuals .The individual who sends the message is mentioned as the sender and the individual recieving the message is mentioned as the reciever .

The process of communication can be explained in the following steps :-

-The sender encrypts the message

-The sender then uses a medium through which the message is sent

-The sender then sends the message through the medium .

-The reciever then recieves the message

-The reciever decodes the message that is sent by the sender .

-Then the reciever may or maynot sent the feedback depending upon the reciever .

2. Different types of barriers to effective communication are given below

-Use of complex or difficult terms which may be difficult to understand , when as sender uses complex terms which is known to the sender but the reciever may not be familiar with the term which may cause disturbance in the communication .

-Discussion on topics which may be awkward or embarassing to discuss .some people may not be comfortable while discussing such topics .

-The environment in which the communication takes place can also become a cause of communication barrier as the as if the enviroment os full of noise or uncomfortably high or low tempreture these things may also be a cause of disturbance in comnot speak on may munication.

-Physical incapacity can also be a barrier in effective communication like if guy has hearing impairement it may cause a problem in the communication .

-Language can also become a barrier to communication as people from different region may not speak the same language and this causes problem in communication.

3.Different types of communication are as folows :-

-Verbal

-Written

-Non-Verbal

Verbal communication -It\'s the most common way of communication used . Its oral communication which takes place when two or more people are face to face or over telephone which is common .It\'s the most basic form of communication

Written communication-Written communication is the type of communication in which the sender writes the message in a written form which is commonly used communication in offical matters like a memo,.This type of communication can be completely assumed by which the reciever can send convinient response.

Non-verbal communication-This type of communication consists of body language , physical expressions , facial expressions and diffrent kinds of body movements among all of these the most frequently used is the facial experession .